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Shipping Policy

All couriers are dispatched from Pune, India through DHL Express/ India Post. You will receive the courier tracking number within 24-48 hours from the time you have placed the order.

There will be no Courier service on Sundays, National Holidays and Regional holidays of Maharashtra State, India.

The general transit time to most places in the world is 4 to 7 working days, subject to customs clearance in India and also of the customer’s country. Delivery of all orders will be made to the registered address of the buyer as given in their order.

Utmost care is taken in packaging and shipping your Order. EL The Cook provides all necessary documents along with the products for customs clearance. However, in case of customs examination, EL The Cook’s role is limited to giving copies of documents/clarifications to the customer, as needed by Customs authorities of the Customer’s country. EL The Cook will make all efforts to make sure each parcel is delivered unharmed to the customer. Please note that customs authorities of certain countries may open the parcels to verify contents.

International Payments 
EL The Cook uses Paypal for fast, easy and efficient secure payments. All major credit / debit cards are accepted.

For any query, pls write to us an email to confirm whether we ship to your country.

International Shipping charges 
Shipping is free for orders Above US $49.9 for North America, Europe, Japan and Singapore. Flat shipping charges of USD 22.99 for orders below USD 49.9.

Please see list below for Shipping Charges in your country.

Countries with Flat Shipping charges of USD 22.99:

Bangladesh, Bhutan, China, Hong Kong, Indonesia, Jordan, Kuwait, Malaysia, Maldives, New Zealand, Oman, Philippines, Saudi Arabia, South Korea,  Sri Lanka,  Taiwan, Thailand, United Arab Emirates, Vietnam, Australia, Cambodia

Countries with Flat Shipping charges of USD 29.99:

Anguilla, Antigua And Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Russia, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Sint Maarten, South Africa, St. Vincent, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands.

Shipping charges will be calculated directly during checkout.